client testimonials

Client satisfaction is very important to us. We are dedicated to providing the highest levels of service to all our clients and proactively seek client feedback wherever possible. This feedback informs our strategic and operational decisions.

If you would like to provide us with a testimonial you can do so by visiting 'The Best of Chester' website and posting a comment on our profile page. Alternatively email us your comments at enquiries@walkersmithway.com

Recent client testimonials

Just a short message to say thanks for your help in facilitating our sale. We have now moved in and are slowly unpacking but are very happy. Thanks again for navigating us through our first buy - we'll be certain to use you in future if need be.
AS, London (residential property client)
May 2012

I just wanted to drop you this quick email to thank you for your time last week. I really can't thank you enough for all your help and for pointing me in the right direction. Hopefully I might get the chance to thank you in person one day!
SL, Chester (family client)
May 2012

We just wanted to express our thanks and appreciation for your help with our case. You were a great support to us both from start to finish and I know that without your advice and knowledge that the outcome could have been a lot more damaging to our son's future aspirations.

We were both very anxious that day in court as you know, but you managed to steady our nerves with your calmness. Your professionalism is exemplary and I feel that Walker Smith Way is very lucky to have someone of your abilities on board.
Once again our sincere thanks.
MC, Chester (criminal defence client)
April 2012

I feel that the service that has been offered by Walker Smith Way has been exceptional at all times. Over a two year period I have had to contact my solicitor so many times I  cannot remember, but each time I felt that I had been dealt with in an efficient, friendly and professional manner. My needs were put first every time with constant feeback and information when needed. Thank you for all your help and support.
DT, Wrexham (personal injury client)
April 2012

Many, many thanks for your letter with my compensation cheque. I will be sending an email to USDAW to thank them for their assistance with their 1st class legal team. My only regret is that we never had the chance to meet, but I have run out of superlatives to describe your handling of my claim. Many thanks again.
GJ, Surrey (personal injury client)
March 2012

A huge thank you from 12,500 miles away. Thank you so much for the hard work you put in for our case and for being 100% honest with us from the start. You have been our rock. We could never put into words how grateful we are. Huge thanks.
RW, Australia (family client who was successfully able to emigrate to Australia with their children)
March 2012

May I just thank you once again for your determination in securing the best payment you could for me, your dedication impressed me immensely and made me very grateful for your expertise and determination in this matter. I am sure you will constantly be a positive and beneficial solicitor to all USDAW members who are sent your way.
AR, Conwy (personal injury client)
March 2012

I wish to express my thanks for your efforts and that of your team, for all the hard work you have all put in. You always made sure I was kept up to date on what was happening with the case and that I understood what was happening and why. Your team were very professional throughout and I can't thank them enough. I just wanted to let you know what a great team of staff you have and that your company has exceeded my expectations.
TB, Manchester (personal injury client)
March 2012

I want you to know how much I have appreciated your advice, reassurance and hardwork. From first meeting you to help with the power of attorney application to the finalising of the estate you have been brilliant. I am so pleased with everything you have done.
CB, Chester (probate client)
Feb 2012

We just wanted to thank you for your help and support in selling our property. You played a major role in minimising the stressful impact that this process was going to have. From our point of view, things all felt very straightforward and we know that this is due to the work you put in. We are very grateful. Thank you.
RS, Chester (residential property client)
Feb 2012

I cannot express adequately just how very much we have appreciated the guidance and support given by yourself and your colleagues through this incredibly difficult time. We have been touched by the fact the whole team have taken our case so personally and has never failed to give all of their time and energy.
Thank you all from the bottom of our hearts.
RW, Chester (family client)
Feb 2012

I wish to express my thanks for your efficient courteous help you personally gave to bring this case to a successful conclusion. It has been a great pleasure to work with you. Your efficient kindly help has been a source of comfort particularly in the early days after the accident.
AB, Lancashire (personal injury client)
Feb 2012

Thank you very very much for the way you have handled my claim. The service you have provided has been second to none. Once again thank you.
JD, Wirral (personal injury client)
Jan 2012

Just to say many many thanks for all that you have done for me. Though the money cannot make up for what we have lost, it will make our lives a lot better than they have been for the last few years.
MH, Shropshire (clinical negligence client)
Jan 2012

I recently approached a solicitor at Walker Smith Way with a housing tenancy related legal enquiry. He kindly proceeded to provide me with a thorough overview of this area including outlining my legal rights and the various options available to me.  He was extremely concise and knowledgeable, and I was very impressed with the professional and helpful manner in which he provided this information.  I would undoubtedly look to utilise his expertise and services in the future.
MD, Birmingham (dispute resolution client)
Dec 2011

I genuinely want to thank you for all of your help and patience with this purchase, I know at times it was extremely challenging. I am extremely thrilled and can't wait to move in tomorrow, the house will be great.
CJ, Chester, (residential property client)
Nov 2011

The service and communication was excellent and should we require solicitor services in the future we will definitely use you and your firm. Once again, many thanks.
MW, Wrexham
Nov 2011

Thanks for your patience in dealing with this difficult matter. Throughout all of your staff have been courteous and helpful and are a credit to your company.
DC, Shropshire

I just want to thank you for all the work you did. We are grateful for the effort you put in to it. We know that it was a difficult case but even so you were very supportive, understanding and helpful. Thank you very much.
LK, Wrexham
August 2011

I would like to say a big thank you for all your help, support and hard work to help me win my case. Once again a big thank you.
LL, Birmingham
July 2011

Thank you very much for all your assistance on this matter. Your quick and efficient manner was much appreciated, and I will have no hesitation in recommending you to my friends and colleagues.
PB, London
July 2011

I am writing to convey my heart felt thanks and appreciation to Walker Smith Way. Both my solicitors who acted on my behalf were highly professional and maintained focus during the lengthy legal process. They were both excellent and put my mind at rest on many occasions when I raised questions and issues during the course of the case. Once again please accept my sincere thanks.
CR, Staffordshire
June 2011

I would like to thank you for all the help you have given us. We liked your friendly, yet professional manner during our consultations, and also the efficient way in which our new Wills were produced.
VJ, Neston
June 2011

During a difficult legal problem over the purchase of a barn to be converted for dwelling, I approached a solicitor at Walker Smith Way. My solicitor reassured and resolved the matter within weeks for a very reasonable fee. In my opinion his professionalism made the other side look less superior and I can refer the solicitor with the highest confidence to anyone wishing to purchase land or buildings.
JJ, Nannerch
June 2011

Many thanks for everything. We will not hesitate in recommending you to any friends looking to buy/sell their properties.
WG, London
May 2011

Thank you so much for your kindness as well as your efficiency. You have always been so approachable.
PD, Cheshire
May 2011

I would like to thank you for all your help. I have never had to deal with anything like this before so thank you for making everything much easier for me.
EH, Surrey
April 2011

I would like to say a huge big thank you for all your help yet again. I have been unusually relaxed during this process and it is largely due to knowing we have had your help and support along the way. You really made a huge difference to the process and for that we are very grateful.
AW, Hertfordshire
April 2011