Walker Smith Way is committed to providing a high-quality legal service to all our clients. If something goes wrong or you are not happy with the service you have received we need you to tell us about it. This will help us to improve our standards in the future.
If you have any concerns or would like to make a complaint, please contact Brian Dawson, Senior Partner and Client Care Partner. You can phone him on 01244 357400 or email bdawson@walkersmithway.com.
Mr Dawson will write to you acknowledging your complaint. He may then pass the complaint to the Partner in responsible for the department involved or another Partner. If he does so, you will be notified of this and you will be given their name.
