What our clients say about us

Client satisfaction is very important to us. We are dedicated to providing the highest levels of service to all our clients, and gather feedback on their experience of the firm in various ways. If you would like to leave a testimonial you can do so using The Best of Chester site - click here.

Some recent comments from clients include:

Many thanks for your excellent service in seeing through the purchase so smoothly.
LW, London
August 2010

Many, many thanks, we are very happy and satisfied with the care and attention you have given to our affairs.
AR, Shrewsbury
August 2010

I thank you for the professional manner in which you conducted my business. Should I require any further matters of any kind in the future, I will not hesitate to contact the firm.
BB, Colwyn Bay
July 2010

I would like to say how grateful I am for the excellent and very quick way in which you dealt with my case. I will definitely use your company in the future for any legal problems I might have.
CW, Chester
July 2010

We both found our solicitor to be efficient, friendly and most helpful in the preparation of our Wills and Lasting Power of Attorneys. We would not hesitate to consult your firm again.
PB, Chester
June 2010

Thank you so much for all the help and support you have given me in this matter. I would be more than happy to recommend your firm to people.
SD, Kent
June 2010

Thank you for representing me on the instruction of the Royal College of Nursing. I would like to express my sincere thanks for all of the painstaking effort on my behalf, over the many months and indeed years this has been ongoing. I am thrilled with the result, the best possible outcome I could have hoped for. I could not speak highly enough of your contribution to the successful outcome. I remain in your debt.
MC, Isle of Man
May 2010

I found my solicitor very friendly and helpful. She made me feel at ease and I would not hesitate to use you again should the need arise.
DM, Wrexham
May 2010

I would like to thank you and all those involved with my claim, I am truly grateful for all the hard work that you and all involved have put into this. I am so pleased at the outcome. Once again thank you all.
SD, Shrewsbury
May 2010

I would like to thank you for acting on my behalf regarding my claim. I am pleased with your efforts in securing the best compensation for my injury, and appreciate your liaising with the union on my behalf.
JC, Cheshire
April 2010

I will definitely recommend your law firm to anyone needing help or advice in the future. My solicitor was so professional but also a lovely person too. I felt I could speak to her or ask her anything and I know she would give the best advice for me.

AD, Flintshire
March 2010

I thank you for your caring and professional handling of my mother's estate. I realise that this was a small estate but you approached the commission in a thorough way and kept us fully informed.
RL, Wirral
March 2010

I would like to take this opportunity to thank you, your firm and USDAW for assisting, supporting and advising me in my claim.
GP, Kent
February 2010

Thank you very much for the work you have done for me in sorting out my claim, with an efficiency I have rarely come across. I will be writing to the union official to both thank him and recommend you to him for everybody who needs legal help with employers' liability claims.
BW, Merseyside
February 2010

I cannot speak highly enough about my solicitor. Whilst handling everything very professional, her approach and friendliness helped me so much through a very difficult time, I will never be able to thank her enough for this. Also, all staff at reception were very helpful and I would never consider another solicitor firm for any of my needs because of this. Thank you.
CS, Wrexham
February 2010

My husband and I recently updated our Will and I would like to say we were delighted by the service we received from your solicitor. She was so pleasant, helpful and kind, and we did appreciate these things so much, we just want to convey our sincere thanks.
E&AC, Chester
January 2010

I would like to thank yourself and your staff, for all the hard work that you did on my behalf with my claim. I will certainly be recommending your company to all my friends, and I will have no hesitation in using your firm again if ever the need arises. Once again, thank you.
JO, Caernarfon
January 2010

Please accept my thanks for the way in which you have dealt with our questions and problems. You have always been so understanding and easy to talk to.
AL, Lyndhurst
December 2009

Thank you so much for your help and support throughout the legal process. I feel that you have worked hard on advocating for me and appreciate what you have done to achieve the settlement.
MF
December 2009

I write merely to express my sincere thanks for your handling of the case, and in particular your very impressive peformance during the trial itself. Whilst I, of course, was completely confident of my innocence I am totally convinced that your professionalism and attention to detail lead to my successful acquittal from the charges levied against me.
DD, Wrexham
November 2009

I would like to take this opportunity to thank you for all your hard work during the long and protracted duration of my case. I was very pleased with the outcome particularly the fact that we did not need to go to Court. Once again thank you for all your hard work and for putting up with my enquiries.
MW
November 2009

Thanks again for all your hard work, advice and persistence you have been quite brilliant during what has been quite stressful times.

LP, Chester
October 2009

Thank you so much. Your sensitive, listening and professional approach has guided me through the darkest of journeys, thank you.
T, Rhosneigr
October 2009

I would like to take this opportunity to thank you for helping me through my divorce and sorting my financial situation in a professional manner, I was worried it was going to be a painful experience but it turned out better than I could of hoped for. If I have any more problems in the future I would not hesitate in coming back to Walker Smith Way for help so thank you very much.
CW, Wrexham
October 2009

I cannot speak too highly of the service we received from our solicitors. They dealt with all aspects of my mother's will and estate with great empathy. I would be happy to use the firm again even though we live over 200 miles away.
CJ, New Milton
Sept 2009

Smith Way have looked after our affairs for many, many years. We have been very satisfied clients and hope to remain so.
HK, Tarporley
Sept 2009

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