Client satisfaction is very important to us. We are dedicated to providing the highest levels of service to all our clients, and gather feedback on their experience of the firm in various ways. If you would like to leave a testimonial you can do so using The Best of Chester site - click here.
Some recent comments from clients include:
I thank you for your caring and professional handling of my mother's estate. I realise that this was a small estate but you approached the commission in a thorough way and kept us fully informed.
RL, Wirral
March 2010
I would like to take this opportunity to thank you, your firm and USDAW for assisting, supporting and advising me in my claim.
GP, Kent
February 2010
Thank you very much for the work you have done for me in sorting out my claim, with an efficiency I have rarely come across. I will be writing to the union official to both thank him and recommend you to him for everybody who needs legal help with employers' liability claims.
BW, Merseyside
February 2010
I cannot speak highly enough about my solicitor. Whilst handling everything very professional, her approach and friendliness helped me so much through a very difficult time, I will never be able to thank her enough for this. Also, all staff at reception were very helpful and I would never consider another solicitor firm for any of my needs because of this. Thank you.
CS, Wrexham
February 2010
My husband and I recently updated our Will and I would like to say we were delighted by the service we received from your solicitor. She was so pleasant, helpful and kind, and we did appreciate these things so much, we just want to convey our sincere thanks.
E&AC, Chester
January 2010
I would like to thank yourself and your staff, for all the hard work that you did on my behalf with my claim. I will certainly be recommending your company to all my friends, and I will have no hesitation in using your firm again if ever the need arises. Once again, thank you.
JO, Caernarfon
January 2010
Please accept my thanks for the way in which you have dealt with our questions and problems. You have always been so understanding and easy to talk to.
AL, Lyndhurst
December 2009
Thank you so much for your help and support throughout the legal process. I feel that you have worked hard on advocating for me and appreciate what you have done to achieve the settlement.
MF
December 2009
I write merely to express my sincere thanks for your handling of the case, and in particular your very impressive peformance during the trial itself. Whilst I, of course, was completely confident of my innocence I am totally convinced that your professionalism and attention to detail lead to my successful acquittal from the charges levied against me.
DD, Wrexham
November 2009
I would like to take this opportunity to thank you for all your hard work during the long and protracted duration of my case. I was very pleased with the outcome particularly the fact that we did not need to go to Court. Once again thank you for all your hard work and for putting up with my enquiries.
MW
November 2009
Thanks again for all your hard work, advice and persistence you have been quite brilliant during what has been quite stressful times.
LP, Chester
October 2009
Thank you so much. Your sensitive, listening and professional approach has guided me through the darkest of journeys, thank you.
T, Rhosneigr
October 2009
I would like to take this opportunity to thank you for helping me through my divorce and sorting my financial situation in a professional manner, I was worried it was going to be a painful experience but it turned out better than I could of hoped for. If I have any more problems in the future I would not hesitate in coming back to Walker Smith Way for help so thank you very much.
CW, Wrexham
October 2009
I cannot speak too highly of the service we received from our solicitors. They dealt with all aspects of my mother's will and estate with great empathy. I would be happy to use the firm again even though we live over 200 miles away.
CJ, New Milton
Sept 2009
Smith Way have looked after our affairs for many, many years. We have been very satisfied clients and hope to remain so.
HK, Tarporley
Sept 2009
I would like to thank you and your staff for all your hard work on my behalf. I will be contacting my union to also thank them and to let them know how pleased I was with your company. Once again thank you for all your hard work on my behalf.
JK, Elton
August 2009
Just a few words to say thank you, to you and and all your staff, for all the work and many hours you put into to get my settlement. I am very grateful and can relax now and have a worry free retirement. Once again thank you.
TJ
August 2009
I would like you to know that I am so very grateful for all the help, hard work, attention to detail and negotiations that have taken place to attain a final settlement to my claim. It has taken a long time and I have been kept informed of what was happening along the way. All I can say is thank you for all the support that you have given me. I have never had to have help with a Union prior to this accident. I do know that i would always advise a person to join a Union if possible as one never knows when they might need help in their lives. Thanking you once again for your support.
PA, Anglesey
July 2009
I want to thank you and your colleagues for representing me so well and bringing it to a successful conclusion. I will also write a letter to my union secretary thanking him for the assistance of the Union.
CW, Winsford
July 2009
I would also like to take this opportunity to thank you very much for supporting my claim and for all the work you have done to reach a final settlement out of court, it is much appreciated.
SE, Wrexham
June 2009
I have used Walker Smith Way for a number of years in different capacities, and have always received excellent service in every way.
NP, Chester
June 2009
I would like to take this opportunity to thank you for all your help and effort in securing the final settlement of my claim, I would also like to say how impressed I have been with the correspondence throughout, again many thanks.
PD, Holyhead
June 2009
Our Solicitor communicated clearly, we were very appreciative of how approachable she was. We would confidently recommend Walker Smith Way Solicitors to others and would happily use the company again.
HT, Winsford
May 2009
I would like to thank you for your assistance with regard to my claim and for the quick efficient service by Walker Smith Way. I have written to my Union also thanking them. Thank you once again for all your help in the conclusion of my claim.
MC, Abergele
May 2009
I would like to thank you very much for all the help, advice and hard work in obtaining compensation for me in my claim. Again, thank you so much.
CH, Liverpool
May 2009
I would like to thank you all for taking care of my case. You kept in touch with me on everything that was happening. I would recommend you to anyone. Once again thank you so much for your work it was very much appreciated.
SP, Shrewsbury
April 2009
From our first meeting, I can personally say you have been absolutely superb in guiding me through the pitfalls and traumas of the Court of Protection to the inevitable conclusion of probate and the legal mitigation of IHT. Nothing has been too much trouble during these extremely difficult and emotional times, whether by a quick reasurring telephone call or longer letters of guidance and support and you have shared in all our triumphs over adversity. The issues we have faced have always been resolved with your tremendous professionalism, energy and enthusiasm, sense of humour, and your personable and friendly approach. We cannot thank you enough.
SF, Hereford
March 2009
